Company Description Traincrest Technologies Pvt Ltd is an IT training organization with roots in over 35 years of experience in the IT learning and development space. The company focuses on bridging the gap between traditional IT training and real-world corporate challenges by offering tailored, outcome-focused programs. Training content and duration are customized by subject matter experts to align with each organization’s specific needs, helping professionals gain relevant skills efficiently. Traincrest is committed to transforming corporate IT learning so teams can tackle on-ground challenges and thrive in a fast-paced technology environment. Role Description We are looking for a proactive, student-focused Admissions Counsellor to engage with students interested in pursuing undergraduate (UG) and postgraduate (PG) programs across various universities and disciplines. The candidate will be responsible for connecting with prospective students, understanding their academic interests and career aspirations, providing relevant course and university information, and guiding them through the admission process to achieve enrolment targets.

Key Responsibilities
•⁠ ⁠Student Counselling: Connect with prospective students through calls and other communication channels to understand their academic backgrounds, interests, and career goals. •⁠ ⁠Course & University Guidance: Provide accurate information about UG and PG programs, eligibility criteria, admission requirements, fees, scholarships, and application deadlines. •⁠ ⁠Lead Management: Contact and qualify incoming student enquiries,



assess their admission intent, and maintain an organised database of prospective students. •⁠ ⁠Lead Conversion: Nurture interested students through regular follow-ups and guide them towards application submission and successful admission. •⁠ ⁠Application Assistance: Help students complete application forms, submit required documents, and understand the admission process. •⁠ ⁠Follow-ups & Engagement: Maintain consistent communication with students and parents to address queries and resolve admission-related concerns. •⁠ ⁠Target Achievement: Work towards defined targets for student engagement, applications, and admissions. •⁠ ⁠CRM & Reporting: Update all student interactions, follow-ups, lead status, and admission progress in the CRM or designated reporting system. •⁠ ⁠Coordination: Collaborate with university admission teams to ensure a smooth and timely admission experience for students. •⁠ ⁠Student

Experience:
Build trust with prospective students by providing transparent, accurate, and timely guidance throughout the admission journey. Required Skills & Qualifications •⁠ ⁠Graduate in any discipline; a postgraduate qualification is an added advantage.



•⁠ ⁠1–3 years of experience in admissions counselling, educational sales, student engagement, or a similar role preferred. •⁠ ⁠Excellent verbal communication and interpersonal skills. •⁠ ⁠Strong convincing, negotiation, and follow-up skills. •⁠ ⁠Ability to understand student requirements and recommend suitable academic programs. •⁠ ⁠Comfortable working with calling targets, lead management, and admission conversion goals. •⁠ ⁠Basic knowledge of MS Excel, Google Sheets, and CRM tools. •⁠ ⁠Positive organisational skills and the ability to manage multiple student enquiries simultaneously. •⁠ ⁠A student-first approach, positive attitude, and strong sense of ownership. Key Performance Indicators (KPIs) •⁠ ⁠Number of students contacted and counselled. •⁠ ⁠Student enquiry-to-application conversion rate. •⁠ ⁠Application-to-admission conversion rate. •⁠ ⁠Timeliness and quality of follow-ups. •⁠ ⁠Accuracy of CRM updates and reporting. •⁠ ⁠Achievement of monthly admission targets. Ideal Candidate Profile The ideal candidate is an effective communicator who can build rapport with students and parents, understand their academic needs, confidently explain university programs, and consistently follow up with prospective students to drive successful admissions. If you enjoy interacting with students, helping them make informed career decisions, and working in a target-driven environment, we would love to hear from you.

📌 Admissions Counsellor – UG (New Delhi)
🏢 Traincrest Technologies
📍 New Delhi