02 Nov
|
Kanan.co
|
Vadodara
THIS IS AN 100% ONSITE ROLE
- VADODARA LOCATION
Key Responsibilities
Team Leadership & Management
• Lead, mentor, and manage counselling teams across five offices in Vadodara.
• Set team targets, monitor individual and team performance, and drive productivity.
• Build a performance-driven culture focused on student satisfaction and business growth. Geography Management
• Oversee counselling operations for Europe, Germany, the UK, Australia, and New Zealand.
• Ensure teams have updated knowledge of admission requirements, visa processes, university offerings, and country-specific policies.
• Develop strategies to increase student enrolments across these destinations. Branch Coordination
• Coordinate with company branches across India to ensure smooth counselling operations.
• Establish standard operating procedures and maintain consistency in counselling quality.
• Work closely with internal departments to streamline student journeys. Agent Network Management
• Oversee and strengthen relationships with approximately 600 overseas education agents.
• Drive agent engagement, productivity, and student conversion.
• Develop strategies to improve agent-generated business and maintain strong partnerships. Business Growth & Performance
• Drive admission conversions and achieve assigned business targets.
• Analyse performance metrics, identify gaps, and implement improvement strategies.
• Prepare regular business reports and present performance updates to senior management. Required Skills & Qualifications
• Proven experience in the overseas education or study abroad industry.
• Previous experience in a senior leadership or HOD-level counselling role.
• Strong knowledge of Europe, Germany, UK, Australia, and New Zealand education markets.
• Demonstrated ability to manage large counselling teams and multi-location operations.
• Experience handling agent networks and channel partnerships.
• Excellent leadership, communication, negotiation, and decision-making skills.
• Solid understanding of sales, student counselling, admissions, and conversion processes.
📌 Head of Department (Vadodara)
🏢 Kanan.co
📍 Vadodara