Company Description The Great Indian Kitchen is a restaurant company originally based in London, United Kingdom, known for serving Indian cuisine in a warm, inviting setting. The brand focuses on delivering flavorful dishes and a memorable dining experience for guests. As the company expands operations, it is building teams that uphold high standards of service and food quality. Team members are encouraged to contribute to a positive work environment and consistent guest satisfaction. The Great Indian Kitchen values reliability, professionalism, and a strong commitment to hospitality. Role Description The Restaurant Floor Manager is a full-time, on-site role located in Gurugram. The person in this position oversees day-to-day floor operations, including supervising service staff, coordinating table assignments, and monitoring food and beverage service quality. Responsibilities include ensuring guests are greeted promptly, handling customer inquiries or concerns, and maintaining a clean and organized dining area. The Restaurant Floor Manager collaborates closely with the kitchen and bar teams to ensure timely service, supports hiring and training of floor staff, and helps implement service standards and policies. This role also involves tracking reservations,



supporting basic administrative tasks related to the floor, and promoting a culture of teamwork and professionalism. Qualifications
• Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on creating a welcoming, responsive dining environment.
• Ability to manage Food & Beverage operations on the floor, ensuring accurate order delivery, presentation quality, and coordination between service and kitchen teams.
• Effective Communication skills to interact with guests, guide team members, and collaborate with management and kitchen staff.
• Experience in Hiring or assisting with recruitment and onboarding of service staff, including involvement in training and performance feedback.
• Prior experience in restaurant or hospitality management, particularly in a supervisory or floor leadership role.
• Strong organizational and problem-solving abilities, with attention to detail in service standards and cleanliness.
• Ability to work flexible schedule, including evenings, weekends, and holidays as required by restaurant operations.
• Relevant education in hospitality management or a related field is beneficial but not mandatory.

📌 Restaurant Floor Manager (Gurugram)
🏢 The Great Indian Kitchen
📍 Gurugram