Experience:
15+ Years Overall IT Experience Relevant
Experience:
3+ Years in ServiceNow with strong hands-on FSM experience
Location:
Open / To be confirmed Employment Type: Full time
Job Description
We are looking for an experienced ServiceNow FSM Developer with strong hands-on experience in Field Service Management implementation, development, configuration and customization. The ideal candidate should have good technical expertise in ServiceNow development along with a strong understanding of end-to-end field service business processes.
Key Responsibilities
• Design, develop and implement ServiceNow Field Service Management (FSM) solutions.
• Configure and customize Work Orders, Work Order Tasks, Field Agents, Dispatching, Scheduling, Assignments, Skills and Locations.
• Work on Dispatcher Workspace and workforce scheduling capabilities.
• Develop custom functionalities using JavaScript, GlideRecord, GlideAjax, Business Rules, Client Scripts and Script Includes.
• Configure and develop workflows using Flow Designer and IntegrationHub.
• Implement REST/SOAP API integrations with external enterprise applications.
• Work on ServiceNow Mobile and Mobile Field Service capabilities.
• Troubleshoot technical issues and optimize application performance.
• Participate in requirement gathering, solution design, development, testing and deployment.
• Ensure adherence to ServiceNow development best practices. Required Skills
• Strong hands-on experience in ServiceNow development.
• Minimum 3+ years of relevant ServiceNow experience.
• Strong experience in ServiceNow Field Service Management (FSM).
• Experience with Work Order and Work Order Task management.
• Knowledge of Dispatching, Scheduling and Field Technician Assignment.
• Strong JavaScript and Glide API knowledge.
• Experience with Business Rules, Client Scripts and Script Includes.
• Experience with Flow Designer and IntegrationHub.
• Hands-on experience with REST/SOAP API integrations.
• Knowledge of ServiceNow Mobile / Mobile Field Service. Preferred Skills
• Experience with Dispatcher Workspace.
• Experience with Advanced Work Assignment (AWA).
• Experience integrating ServiceNow FSM with SAP, Salesforce or other enterprise applications.
• ServiceNow CSA/CAD certifications. Interested Candidates Please share your updated CV along with the following details:
• Total IT Experience
• Relevant ServiceNow Experience
• Relevant FSM Experience
• Current CTC
• Expected CTC
• Notice Period
• Current Location Interested candidates can share their profiles through LinkedIn messages or email. #Hiring #ServiceNow #ServiceNowDeveloper #FSM #FieldServiceManagement #ServiceNowFSM #JavaScript #ITJobs #HiringNow