ABOUT ACEFONE Acefone (formerly Servetel), is a part of RTDS group (founded in 2010)). The company focuses on simplifyingcommunication for businesses. We are a product company that’s making interactions simple, powerful, and customerfocused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:
• Interactions Hub: A unified communication platform to host cross-channel customer engagement on a singleplatform.
• Contact Center Studio: A powerful dialer to enhance calling experience between business and customers whileboosting agent productivity.
• API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
• Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner. These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customerjourney. Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication withindustry-leading integrations to ensure an productive, yet effective CX. Our ISO 27001 certification vouch for our topnotch security and a 99.95% uptime guarantee.
Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp,SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. Job Responsibilities
• Oversee end-to-end AR processes including billing, invoicing, collections, credit control, and cash application.




• Ensure accurate and timely processing of invoices in alignment with customer contracts.
• Monitor outstanding receivables and drive collection efficiency to reduce DSO (Days Sales Outstanding).
• Resolve disputes and escalate overdue accounts in coordination with sales, legal, and operations teams.
• Serve as a key point of contact for client finance teams to ensure alignment on payment cycles, reconciliations, and issue resolution.
• Collaborate with internal stakeholders (Sales, Delivery, Legal) to manage client credit limits and terms.
• Prepare AR aging reports, cash flow forecasts, and collection trend analysis for senior leadership.
• Drive performance, training, and development to build a high-performing AR function.
• Lead and mentor a team of AR analysts or executives.
• Experience in handling large customer accounts and high-volume transactions. Skills
• Strong understanding of end-to-end Accounts Receivable processes.
• Expertise in Tally, QuickBooks, Zoho CRM, and ERP systems.
• Proficiency in Excel and data analysis. Qualifications
• 7-12 years of experience in accounting and finance roles.
• MBA Finance is mandatory. Mission: To make communication easy and efficient for businesses. Vision: To be the global leader in business communication technologies. Values that drive us:
• Collaboration
- "Together We Achieve More"
• Integrity
- "Upright, all the time"
• Striving for Excellence
- "Brilliance is Basic Benchmark"
• Customer Centricity
- "Partner in success"
• We Care
- "Nurturing a Better Tomorrow" CONTACT INFORMATION Website: https://www.acefone.com

📌 Team Lead (Gurugram)
🏢 Acefone
📍 Gurugram