Job Summary Manage PPMC operations, including medical appointment scheduling, diagnostic centre coordination, medical report follow-ups, quality checks, and customer query resolution.
Key Responsibilities
• Schedule appointments and update Show/No-Show status.
• Coordinate appointment rescheduling with advisors.
• Follow up with diagnostic centers for medical reports.
• Perform quality checks and upload medical reports.
• Handle customer/partner queries and grievances.
• Coordinate with internal teams and ensure TAT adherence.
• Assist HNI customers during medical check-ups, when required. Candidate Profile
• Graduate/Postgraduate with atelast 1 year of experience.
• Insurance, TPA, or Healthcare experience preferred.
• Basic knowledge of Life Insurance operations and MS Office.
• Positive communication, coordination, and follow-up skills. Key
Skills:
PPMC | Medical Operations | Appointment Scheduling | Insurance Operations | Diagnostic Centre Coordination | Report Management | MS Office
📌 Operations Executive (Bengaluru)
🏢 Visit Health
📍 Bengaluru
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