Experience:
2–5 Years Qualification: Bachelor’s Degree/Diploma in IT, Computer Science or related field. Shift Timings: Monday to Saturday | 11:30 AM – 9:30 PM Role Overview: We are looking for a technically skilled IT Operations Executive to manage daily IT operations, user administration, device management, technical support, and endpoint security.
Key Responsibilities
• Manage Microsoft 365 administration, Intune, Entra ID & SharePoint Online.
• User account creation, permissions, licensing & access management.
• Device management for Windows, macOS & iOS.
• Troubleshoot hardware, software, network & Outlook-related issues.
• Handle employee onboarding/offboarding and IT asset management.
• Support data backup, migration, application deployment & system recovery.
• Monitor endpoint compliance and assist with basic cybersecurity.
• Maintain IT documentation, SOPs and asset records.
• Coordinate with vendors for IT hardware, software and technical support. Required
Skills:
• Strong knowledge of Microsoft 365 administration, Intune & Entra ID.
• Experience in endpoint/device management and IT support.
• Knowledge of RBAC, MDM, backup & data migration.
• Basic understanding of cybersecurity and networking.
• Valuable troubleshooting, communication and documentation skills. Good to Have: PowerShell | Microsoft Defender | Exchange Online | Apple Business Manager | Azure/AWS | ITIL
📌 Information Technology Operations Support (Surat)
🏢 Hashtag Infosystem
📍 Surat
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