Key Responsibilities
• Be the main contact for customers on orders and projects.
• Handle queries and coordinate internally on drawings, technical issues, production status, inspections, deliveries, documentation, and site matters.
• Track pending approvals, site readiness, dispatches, and other dependencies — follow up until they’re closed.
• Monitor project milestones and proactively flag delays or bottlenecks to the right team or management.
• Work with accounts and sales on payment due dates; send reminders and track collections.
• Prepare short weekly updates for management and keep transparent records of customer commitments and communications. Qualifications &
Skills:
• Graduate in any discipline; an engineering degree is not required.
• Fresh graduates may apply.
• Good spoken and written English is essential, including professional emails and telephone communication.
• Excellent follow-up skills, attention to detail, ownership and the ability to manage multiple open matters.
• Comfortable with Excel or Google Sheets, email, WhatsApp and basic office software.