Dd title and job description for olx add Required girl/boy experienced in consumer durable industry. Calling to customer, call closing in crm, happy calling to customer, nps and amc calling to customer is jd

Here is a professional OLX job advertisement you can post directly.

Job Title: Customer Care Executive (Male/Female)

Experienced Candidates Preferred

Job Description:

We are looking for an experienced and enthusiastic Male/Female Customer Care Executive, preferably with experience in the Consumer Durable Industry.

Key Responsibilities:

Make outbound calls to customers regarding service-related queries.

Perform customer happiness/satisfaction calling after service completion.

Ensure timely call closure and updates in CRM.

Conduct NPS calling and collect customer feedback.





Make AMC (Annual Maintenance Contract) and EWC calling to customers.

Follow up with customers to ensure a positive service experience.

Coordinate with the service team for pending customer complaints.

Maintain proper calling records and achieve customer satisfaction targets.

Candidate Requirements:

- Male/Female candidates can apply.

- Experience in the Consumer Durable Industry preferred.

- Good communication and convincing skills.

- Basic computer knowledge and CRM handling experience.

- Customer-focused attitude.

- Freshers may apply if they have valuable communication skills.

📌 Customer Care Executive (Male/Female) (Chandkheda)
🏢 maulikbhavsar01
📍 Chandkheda