Company Description Spardha School of Music is a global online platform offering structured and personalized training in music and dance to learners in more than 20 countries. Founded in 2016 and backed by Radio Mirchi, Spardha provides live, interactive classes across a wide range of musical instruments, vocal styles, and classical and contemporary dance forms. Its curriculum is aligned with leading international exam boards, ensuring high-quality, globally recognized training. Spardha’s tech-enabled learning setting includes custom online classrooms, interactive practice tools, continuous feedback, and performance opportunities, including Radio Mirchi features. The organization focuses on helping learners of all ages and levels build skills, confidence, and a lifelong connection with the performing arts. Role Description The Inside Sales Representative is a full-time role responsible for engaging prospective learners and parents, understanding their needs, and guiding them toward suitable music and dance programs. This is a hybrid position based in Pune City, with a mix of in-office work and some work-from-home flexibility. Day-to-day tasks include handling inbound and outbound calls, responding to inquiries across phone, email, and chat, and providing detailed information about courses, schedules, pricing, and curriculum. The role involves qualifying leads, conducting product demonstrations or consultations, following up on trial classes, and converting prospects into enrolled students.



The Inside Sales Representative will maintain accurate records in CRM tools, collaborate with academic and operations teams to ensure a smooth onboarding experience, and support learners and families to promote retention and satisfaction. Qualifications
• Candidates should possess strong Inside Sales skills, including consultative selling, prospect engagement, and closing abilities.
• Candidates should possess skills in Customer Service and Customer Satisfaction, with a focus on empathetic communication and timely resolution of queries.
• Candidates should possess Lead Generation skills, including identifying prospects, nurturing inquiries, and managing follow-ups.
• Candidates should possess Account Management skills, including maintaining ongoing relationships, tracking learner progress, and supporting renewals.
• Excellent verbal and written communication skills in English; additional language proficiency is an advantage.
• Comfort with using CRM systems, online communication tools, and technology-enabled learning platforms.
• Ability to work collaboratively with cross-functional teams and manage multiple leads and tasks efficiently.
• Prior experience in education, edtech, or subscription-based services is preferred but not mandatory.
• Minimum of a bachelor’s degree or equivalent experience in business, marketing, communications, or a related field.

📌 Inside Sales Representative (Pune)
🏢 Spardha School of Music
📍 Pune