Experience:
10–15 years Reporting to: Managing Director / CEO
Key responsibilities
• Lead ERP selection, implementation and successful rollout.
• Understand business processes across Sales, Purchase, Inventory, Finance, HR and Operations.
• Study existing business workflows and recommend process improvements.
• Prepare functional requirements, process flows and technical specifications.
• Translate business requirements into ERP configurations and development requirements.
• Coordinate and manage software developers and external ERP consultants.
• Manage project timelines, milestones and implementation deliverables.
• Oversee system testing, user acceptance testing and deployment.
• Manage integrations between ERP and other business applications.
• Ensure proper documentation, user training and change management.
• Coordinate IT security, data backup and access-control requirements with technical teams.
• Prepare periodic project progress reports for management. Required experience and skills
• 10–15 years of experience in ERP implementation and business systems.
• Strong techno-functional ERP knowledge.
• Experience implementing ERP across multiple business functions.
• Understanding of Finance, Sales, Purchase, Inventory and Operations.
• Knowledge of databases, APIs, integrations and software development processes.
• Experience managing developers and implementation partners.
• Robust analytical, problem-solving and project management skills.
• Excellent communication and stakeholder management. One important hiring consideration Don't just look for someone with a Techno-Functional Consultant designation. Look for someone who has:
• Personally handled ERP implementation from requirement gathering to go-live.
• Worked with both business users and software developers.
• Managed multiple departments and business workflows.
• Managed ERP customisation and integrations.
• Taken ownership of project delivery rather than just providing consultancy.