Company: Zyla Health Zyla Health is India's highest-rated personalized care management platform, focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI-powered, 24/7 conversational Zyla app, consistently rated 4.7+.
Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca and Pfizer. Care implemented by Zyla spans medical, physical and mental health needs. It is powered by an in-house team of doctors and experts, along with our proprietary AI engines – Athena, Lea and Iris. The care journey begins with a detailed health risk assessment, followed by personalized care programs ranging from chronic disease management to wellness initiatives. Role Overview We are looking for an Associate – Claim Healthcare to join our team. The role involves processing and reviewing reimbursement claims, verifying medical documents, maintaining accurate claim records and assisting customers with reimbursement-related queries. The ideal candidate should have positive Excel skills, strong attention to detail, an understanding of healthcare-related information and the ability to manage data and documentation efficiently.

Key Responsibilities
• Process and review reimbursement claims to ensure accuracy and compliance with policy guidelines.
• Verify supporting documents, including invoices, medical reports and receipts, for completeness and authenticity.




• Address customer inquiries related to reimbursement claims and provide necessary clarifications and guidance.
• Maintain accurate records of claim processing activities.
• Prepare reports on claim processing metrics, reimbursement trends and unresolved claims. Qualification & Skills
• Proficiency in Microsoft Excel, including data entry, sorting, filtering and basic formulas.
• Ability to organize, maintain and manage data effectively.
• Ability to interpret and analyze medical data.
• Familiarity with medical terminology, patient records and healthcare-related information.
• Strong written communication skills, including report writing, email correspondence and documentation.
• Prior experience in a healthcare or medical research setting will be an added advantage.

What we offer
• An opportunity to work directly on an creative product with a meaningful societal impact.
• Exposure to a cross-functional team comprising experienced medical professionals, technology experts and operations teams.
• An open and collaborative work environment that encourages innovation.
• A welcoming, home-like office environment with employee-friendly perks.
• A five-day working week.

Location:
Gurgaon, Haryana (Work from Office) Employment Type: Contractual (6 Months) Joining: Immediate Joiners Only Working Days: 5 Days a Week Interested candidates who can join immediately are encouraged to apply.

📌 Claim Associate (Gurugram)
🏢 Zyla Health
📍 Gurugram