Location:
Ahmedabad, Gujarat — Work From Office/Home Hybrid

Job Type
Full-time Mandatory Languages: Fluency in English, Hindi and Gujarati Position: Senior Individual Contributor – Support/Sales

Salary:
₹25,000 – ₹350,000 per month + Performance Incentives Additional Incentives: 15,000 to 25,000 per month. Company Description Since 30 Years, Freviya Healthcare is a wellness brand in Ahmedabad dedicated to promoting a healthy lifestyle.

We offer
scientific and natural detoxification and weight loss programs in all over india and many countries which are designed to enhance physical and mental well-being. Why you must join us:
• Better future with a stable company since 30 years.
• If you are good at sales then this is the best opportunity to excel in the field of sales both salary and designation wise.
• Excellent opportunities to excel in sales, show your ability and sure shot way to get promoted to higher designations.
• We value talents and would like to retain them as much as we can. So stable job with best salary plus incentives. Role Description The Customer Service Officer is a full time, on-site position based at Freviya Healthcare in Ahmedabad. This role involves greeting and assisting clients, answering inquiries about clinic services and programs, and managing appointment scheduling and follow-ups. The Customer Service Officer supports clients throughout their wellness journey by providing clear information, resolving concerns,



and maintaining high standards of client satisfaction. Day-to-day tasks include handling phone calls and messages, updating client records, coordinating with dieticians and clinic staff, and ensuring a smooth front-desk experience. The role also requires maintaining a skilled and welcoming environment that reflects the clinic’s focus on health and well-being. Qualifications
• Strong Interpersonal Skills to build rapport, communicate clearly, and handle client interactions with empathy and professionalism.
• Experience in Customer Service and Customer Support to manage inquiries, address issues, and provide timely, accurate information.
• Ability to enhance Customer Experience and drive Customer Satisfaction through organized follow-up, attentive service, and problem-solving.
• Excellent spoken and written communication skills in English and local languages, with confident telephone and in-person etiquette.
• Basic computer proficiency, including use of scheduling software, email, and client databases.
• Previous experience in healthcare, wellness, or clinic front office roles is an advantage.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy clinic environment.
• Minimum educational qualification: high school diploma; a degree in hospitality, healthcare administration, or related fields is preferred.

📌 Customer Service Officer (Ahmedabad)
🏢 Freviya Weight Loss Clinic and Dietician
📍 Ahmedabad