Hiring: ServiceNow Architect – Field Service Management (FSM) We are hiring an experienced ServiceNow Architect with solid hands-on expertise in Field Service Management (FSM), Solution Architecture, ServiceNow Development, and Integrations. Position: ServiceNow Architect – FSM Overall
Experience:
10+ Years ServiceNow
Experience:
3+ Years Mandatory Expertise: ServiceNow FSM
Location:
India (Remote)
Key Responsibilities
• Design and implement scalable ServiceNow solutions based on business and technical requirements.
• Drive end-to-end technical delivery, from requirement analysis and architecture to development, testing, deployment, and production support.
• Design reusable and maintainable solutions across ServiceNow modules.
• Review existing implementations and recommend architectural improvements.
• Define integration patterns, data flows, and technical solutions. Mandatory Skills – ServiceNow FSM
• Strong hands-on experience with ServiceNow Field Service Management (FSM).
• Work Orders and Work Order Tasks.
• Field Agents and Service Resources.
• Dispatching and Scheduling.
• Assignment Management.
• Skills and Qualifications.
• Mobile Field Service.
• Workforce Management.
• End-to-end Field Service business processes. ServiceNow Development Skills
• Glide APIs and JavaScript.
• Business Rules, Client Scripts, UI Policies, and UI Actions.
• Script Includes and Scheduled Jobs.
• Scripted REST APIs.
• REST/SOAP Integrations.
• Transform Maps, Import Sets, and Data Sources.
• Flow Designer and IntegrationHub.
• ServiceNow Workflows and Notifications.
• ACLs, Catalog Items, and Record Producers.
• Service Portal / UI Builder.
• Custom and Scoped Applications.
• Performance Optimization, Debugging, and Troubleshooting. Integration Experience Experience designing and implementing integrations using:
• REST / SOAP APIs.
• IntegrationHub.
• SAP / Salesforce.
• GCP / Azure / AWS.
• Third-party Field Service Applications. Ideal Candidate A strong ServiceNow Architect who combines solution architecture, hands-on development, FSM implementation, and integration expertise and can independently drive complex technical implementations. Interested Candidates Please share your updated CV along with the following details:
• Total
Experience:
• ServiceNow
Experience:
• FSM
Experience:
• Current CTC:
• Expected CTC:
• Notice Period:
• Current