Inside Sales Executives (Tele-callers) Number of Positions: 2

Location:
NICMAR , Mumbai Reporting to: Lead Sales & Marketing Job Purposeand Objective: The Inside Sales Executive (Telecaller) at NICMAR will be responsible for driving studentenrolments by actively engaging with leads through phone calls, follow-ups, and strategic communication. The primary objective is to convert leads into applicants, ensure their participation in entrance exams, and ultimately secure admissions. This role is crucial in building and maintaining a robust lead funnel, directlycontributing to NICMAR’sgrowth in student registrations. Key Result Areas (KRAs):
• Lead Engagement and Conversion:
• Conduct rigorous callingto engage with leads from the lead bank.
• Effectively communicate NICMAR’s value proposition to prospective students.
• Drive conversions from leads to applications and final admissions through consistent follow-ups.
• Follow-up and Relationship Building:
• Ensure timely and persistent follow-ups with all leads to maintainhigh engagement levels.
• Build strong relationships with prospective studentsto understand their needs and address any concerns.
• Assist students in navigating the application and admission process,providing necessary guidance and support.
• Entrance Exam Participation:
• Persuade and ensure maximumparticipation of prospective students in NICMAR’sentrance exams.
• Track and followup with applicants to confirmtheir exam participation.




• Address any queries or obstacles that may hinderparticipation in the exams.
• Lead Funnel Management:
• Maintain and manage a structured lead funnel to track the status of each lead.
• Regularly updatethe CRM system with lead information, call notes, and follow-up details.
• Analyze funnel data to identify trends,challenges, and opportunities for improving conversion rates.
• Target Achievement:
• Meet or exceed daily,weekly, and monthlycall and conversion targets.
• Consistently strive to improvepersonal performance metricsrelated to lead engagement and conversions.
• Work closely with the sales and admissions teams to align efforts and achieve overall enrollment goals.
• Reporting and Feedback:
• Provide regular reportson call activity, lead status,and conversion rates to the sales manager.
• Offer feedback on the quality of leads and suggest improvements to the lead generation process.
• Participate in team meetingsto discuss challenges, share insights, and contribute to the development of sales strategies. Experience

Requirements:
•

Experience:
3 to 5 yearsof experience in Inside Sales,Telecalling, or a similar role,with a proven track record of driving business through calling and follow-ups, in EdTech or Higher Education Industry.
•

Skills:
Robust communication and persuasion skills,ability to handle objections, proficiency in CRM systems, and a goal-oriented approach to sales.

📌 Program Advisor (Mumbai)
🏢 NICMAR
📍 Mumbai