Job Title: Customer Support Executive Department: Customer Support / Operations

Location:
Vaishali Nagar, Jaipur, Rajasthan

Job Type
Full-Time | Work From Office

Experience:
0–2 Years (Freshers can apply)

About the Company
Veyonta Systems Private Limited is a technology-driven company providing GPS tracking, vehicle tracking, and fleet management solutions. We focus on delivering smart, reliable, and efficient technology solutions to our customers. Job OverviewWe are looking for a responsible and customer-focused Customer Support Executive to handle customer queries, provide technical assistance, resolve complaints, and ensure customer satisfaction. The ideal candidate should have good communication skills, a positive attitude, and a willingness to learn. Roles & Responsibilities
• Handle incoming customer calls, emails, and WhatsApp queries professionally.
• Assist customers with GPS tracking devices, software, and vehicle tracking systems.
• Resolve customer complaints and provide appropriate solutions within the required time.
• Guide customers regarding product features, installation, and basic troubleshooting.
• Coordinate with technical and operations teams to resolve customer issues.
• Maintain customer records, feedback, complaints, and support details.




• Follow up with customers to ensure their issues have been resolved.
• Provide regular updates to customers regarding their queries and service requests.
• Maintain a professional relationship with existing customers.
• Ensure a high level of customer satisfaction and service quality. Required Skills & Qualifications
• Valuable verbal and written communication skills.
• Basic computer knowledge (MS Excel, Word, Email).
• Good listening and problem-solving abilities.
• Customer-handling and interpersonal skills.
• Ability to manage multiple customer queries.
• Positive attitude and willingness to learn.
• Basic technical knowledge is an added advantage. Educational QualificationGraduate in any stream. Candidates with a technical or computer-related background will be preferred. Working DaysMonday to Saturday.

What We Offer
• Professional working environment.
• Learning and growth opportunities.
• Opportunity to work with GPS and fleet management technology.
• Supportive team environment. Interested candidates can share their updated resumes at: [email protected] Company: Veyonta Systems Private Limited

Location:
Jaipur, Rajasthan, India

📌 Customer Support Executive (Jaipur)
🏢 veyonta Track
📍 Jaipur