Role Description Job Title: Senior Business Analyst – Business Analysis & Process Documentation Job Summary We are seeking an experienced Senior Business Analyst to lead Business Analysis and Process Documentation activities across medium-to-complex technology initiatives. The role focuses on translating business needs into well-defined requirements, coordinating Requirements Gathering, supporting User Acceptance Testing, and working effectively with stakeholders throughout the delivery lifecycle. The position also requires foundational capability in Stakeholder Management, Change Management, Confluence, and Jira.

Key Responsibilities
• Lead Business Analysis activities across projects, ensuring business needs are clearly understood and translated into actionable requirements.
• Create and maintain comprehensive Process Documentation, including business processes and supporting requirement documentation.
• Conduct Requirements Gathering activities through workshops and discussions with relevant stakeholders and cross-functional teams.
• Analyze and validate requirements to identify gaps, dependencies, risks, and opportunities for process improvement.
• Coordinate and support User Acceptance Testing, helping ensure delivered solutions align with documented business requirements.
• Apply Stakeholder Management practices to facilitate discussions, communicate requirements, and support resolution of functional issues.




• Support Change Management activities and stakeholder communications associated with solution and process changes.
• Use Confluence and Jira at a foundational level to support requirements documentation, collaboration, and delivery coordination.
• Review business analysis deliverables and provide guidance to Business Analysts within the team. Required Skills Proficient
• Business Analysis
• Process Documentation Intermediate
• Requirements Gathering
• User Acceptance Testing Basic
• Stakeholder Management
• Change Management
• Confluence
• Jira Qualifications
• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.
• Relevant professional experience in Business Analysis, Consulting, Product, or technology delivery.
• Experience leading requirements and stakeholder discussions across medium-to-complex initiatives. Why Join UST Join UST to work in a technology-focused environment where you can contribute to digital transformation and cutting-edge solutions while collaborating with global teams. UST provides opportunities for continuous learning, professional development, and career growth. Skills Business Analysis, Process Documentation, Requirements Gathering, User Acceptance Testing, Stakeholder Management, Change Management, Confluence, Jira

📌 Lead I (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram