Granotone is one of India’s fastest-growing premium art supplies brands, with a manufacturing legacy dating back to 1984. Our products are available across Quick Commerce platforms, including Blinkit, Zepto and Swiggy Instamart, as well as Amazon India, Amazon Global and other marketplaces. We are looking for a results-driven Key Account Manager to manage and scale our marketplace business, drive revenue growth and profitability, strengthen platform relationships, and expand our presence across channels. Experience Required
- 3+ years of hands-on experience managing Quick Commerce platforms (Blinkit, Zepto or Swiggy Instamart) and Amazon Seller Central.
- Experience in managing platform operations, inventory availability, purchase orders and fulfilment metrics.

Key Responsibilities
1. Key Account Management
- Manage relationships with platform account managers and category teams.
- Conduct regular business reviews, identify growth opportunities and build strategic partnerships.
- Coordinate with platform teams to resolve operational, commercial and account-related issues. 2. Business Growth & Account Ownership
- Drive GMV, net sales, profitability and monthly and quarterly business targets.
- Develop account growth plans covering assortment expansion, pricing, promotions, new launches and geographical expansion.
- Identify opportunities to improve sales, category share and overall account performance. 3. Commercial Negotiations
- Negotiate margins, commissions, platform fees, trade terms and commercial agreements.
- Manage promotional budgets, claims, credit notes and payment settlements with platform teams. 4. Marketplace Operations & Inventory Management
- Monitor purchase orders, fill rates, on-shelf availability (OSA), order fulfilment and inventory levels.
- Track stock-outs across cities and dark stores, working closely with supply chain and warehouse teams to improve availability.
- Coordinate replenishment and inventory planning to align stock with demand and sales forecasts. 5.



Performance Reporting & Analytics
- Track sales, GMV, net sales, margins, growth, conversion rates and other key business KPIs.
- Analyse performance across platforms, categories, SKUs and cities.
- Identify performance gaps and implement corrective actions to achieve business targets. 6. Platform Visibility & Promotions
- Coordinate platform promotions, product listings and visibility initiatives.
- Monitor product content, ratings, search rankings, pricing and share of search.
- Work with marketing teams to improve product discoverability and promotional effectiveness. 7. Cross-Functional Coordination
- Work closely with Marketing, Finance, Supply Chain and Operations teams to ensure seamless execution.
- Align internal teams on sales forecasts, inventory requirements, promotional calendars and business priorities. Key Skills & Competencies
- Strong understanding of Quick Commerce and E-Commerce business models.
- Hands-on experience managing Amazon, Blinkit, Zepto, Swiggy Instamart or similar platforms.
- Understanding of purchase orders, fill rates, OSA, inventory planning and fulfilment metrics.
- Proven ability to drive revenue growth, profitability and account performance.
- Knowledge of category management, assortment planning, pricing and promotions.
- Solid analytical skills and proficiency in MS Excel and marketplace dashboards.
- Excellent negotiation, communication, relationship management and stakeholder coordination skills. Nice to Have
- Experience in FMCG, stationery, art supplies or D2C brands.
- Experience scaling brands across multiple marketplace channels.
- Understanding of marketplace advertising and promotional mechanics. Application Instructions Please ensure your resume highlights:
- Brands and marketplace accounts you have managed
- Platforms owned, including Amazon India, Amazon Global, Blinkit, Zepto and Swiggy Instamart.
- Your contribution to revenue growth, profitability and inventory management. Interested candidates can share their resume at [email protected] or [email protected]

📌 Key Account Managed (India)
🏢 Granotone
📍 India