Experience:
Minimum 2 years of experience in the same field.
- Language Proficiency: Fluent in Hindi, English, and Marathi.
- Communication
Skills:
Soft-spoken, polite, and professional communication.
- Technical
Skills:
Good knowledge of MS Excel and customer data management. Roles & Responsibilities
- Meta Lead Calling: Handle leads generated through Facebook and Instagram campaigns and ensure timely follow-ups.
- Customer Relationship Management: Maintain strong customer relationships and ensure a positive customer experience.
- Complaint Handling:
Manage customer complaints efficiently and coordinate with the concerned departments for timely resolution.
- Measurement Coordination: Handle customer measurement-related queries and coordinate measurement scheduling with the concerned team.
- Data Management: Maintain customer records, calling reports, and follow-up details in MS Excel.
- Lead Follow-ups: Regularly follow up with potential customers to improve conversion rates.
- Customer Coordination: Ensure smooth communication between customers and internal teams. Ideal Candidate We are looking for a responsible, organized, and customer-focused qualified with excellent communication skills, relevant experience, and the ability to manage customer relationships effectively. Interested candidates can apply for this opportunity to become a part of the Couch Puffy team Pay: ₹17,000.00
- ₹22,000.00 per month Work