Experience:
7
- 20 years Max

Experience:
20 Our Client is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients. Headquartered in Massachusetts with global delivery centers, We provide a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.

Job Description
Job Title: ServiceNow Developer

Location:
Hyderabad

Experience:
7+ yrs

Job Type
Contract to hire Work Mode :



Hybrid Notice Period:
- Immediate joiner Job Requirements ServiceNow Expertise 3+ years of dedicated hands-on experience designing and deploying ServiceNow Virtual Agent, NLU, and Conversational Interfaces. AI & NLU Concepts: Solid understanding of intent classification, entity extraction, confidence thresholds, utterance training, and Generative AI prompt refinement. Platform Development: Proficiency in JavaScript, Script Includes, Client/Server APIs, Flow Designer, Advanced Work Assignment (AWA), and Service Catalog/KB structures. Omni Channel Chat: Hands-on experience integrating Virtual Agent with Microsoft Teams, Slack, or custom web deployment frameworks. Primary SkillServiceNow Virtual Agent, NLUintent classification, entity extractionConfidence thresholds, utterance training, and Generative AI prompt. Secondary SkillClient/Server APIsFlow DesignerCommunication

📌 Contract Position (Hyderabad)
🏢 People Prime Worldwide
📍 Hyderabad