Role Description: The Loyalty Manager is completely responsible for all priority customer engagement. The role is the single point of contact for priority customers. This includes setting up events, contacting priority customers to run them through upcoming projects and their perks, and staying in regular touch so they always know they have a Loyalty Manager who can help them. The person must stay on top of their pipeline, work on Salesforce and keep funnel hygiene high, bring existing customers to site, and drive bookings for this channel. The role also travels across existing projects and new marketing offices to drive visibility for the priority channel. Qualifications
- Graduate / Postgraduate / MBA in any discipline
- 5–7 years of experience in real estate sales, preferably in customer relationship, loyalty, or priority-customer roles




- Prior experience in the real estate industry is essential
- Prior hands-on experience using Salesforce is a must
- Strong track record of managing relationships with existing / booked customers
- Willing to travel across projects and cities as needed
- Willing to work a 6-day week and be at the site on weekends Knowledge, Skills and Competencies:
• Strong relationship management and customer engagement skills
• Good understanding of the real estate market
• Pipeline management with strong Salesforce / CRM discipline
• Ability to plan and run customer events
• Good communication and presentation skills
• Self-driven, target-focused, and proactive

📌 Loyalty Manager (Bangalore Urban)
🏢 The Management Recruitment Group (MRG)
📍 Bangalore Urban