TCS hiring for Service Desk – E2E + Escalation Desk
- Agents
Location:
Bangalore
Experience:
4-7 Must have: Own end-to-end progression of complex, high-impact, aging, repeatedly reassigned or business-critical tickets until service restoration and confirmed closure. Act as the central coordination point across Service Desk, L2/L3, application, infrastructure, security, ServiceNow and vendor teams, maintaining transparent accountability Service Desk,E2E,Escalation Desk, ServiceNow, Major Incident Management