Warehouse & Delivery Operations Lead
Role Summary
We are seeking an organized and results-driven Warehouse & Delivery Operations Lead to oversee daily warehouse operations and manage our last-mile delivery fleet. In this role, you will be responsible for end-to-end inventory accuracy, warehouse organization, order fulfillment, and leading a team of delivery executives to ensure accurate, safe, and on-time deliveries.
Job Details
SpecificationDetailsDepartmentOperations & LogisticsEmployment TypeFull-TimeLocationMumbaiReporting ToOperations Manager / Head of Supply ChainTarget Joining DateDateoct 25th 2026Key Responsibilities
Warehouse & Inventory Management
Oversee day-to-day warehouse operations, including stock receiving, quality inspection, racking, picking, packing, and dispatch.
Maintain complete inventory accuracy through routine cycle counts, physical stock audits, and continuous ERP/WMS data reconciliation.
Optimize warehouse storage layouts and workflows to maximize efficiency, handling speed, and space utilization.
Implement strict quality controls to prevent product damage, stock shrinkage, and inventory discrepancies.
Delivery Fleet & Team Leadership
Directly recruit, onboard, manage, and schedule daily rosters for delivery executives and field courier personnel.
Plan and optimize daily delivery routes to ensure maximum delivery efficiency, reduced fuel consumption, and strict adherence to SLAs.
Monitor real-time fleet movement,



track delivery success rates, and resolve field escalations promptly.
Oversee the complete Return to Origin (RTO) and exchange handling process to ensure seamless stock re-integration.
Process Optimization & Safety
Track key metrics including fulfillment turn-around time (TAT), delivery success rate, inventory variance, and delivery cost per order.
Enforce workplace safety protocols, cleanliness standards, and security procedures within the facility and during transit.
Coordinate with customer support and dispatch teams to resolve delivery delays or order discrepancies.
Qualifications & Requirements
Experience: 3 to 6 years of experience in warehouse management, inventory control, and last-mile delivery team handling (FMCG, e-commerce, or logistics industry preferred).
Education: Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Technical Proficiency: Hands-on experience with Warehouse Management Systems (WMS), ERP software, and GPS fleet tracking applications.
Core Competencies:
Strong team management and leadership skills tailored for field and ground staff.
Excellent route planning, dispatch optimization, and problem-solving skills.
Solid understanding of inventory audit methodologies and logistics cost control.
Clear verbal and written communication capabilities.

Perks and perks

Travel allowance

📌 Warehouse Executive (Mumbai)
🏢 M2labo Bharat
📍 Mumbai