- Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
- Document customer interactions and outcomes in a transparent and concise manner
- Proactively identify and escalate issues to the appropriate department, as needed
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Ability to work well and handle difficult customer situations with empathy and professionalism.
Skills :
1. Excellent Communication Skills In English Required
2. Problem-Solving Skills
3. Customer Handling
4. Product Knowledge
5. Time Management
INTERVIEW MODE - WALK IN
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