Key Responsibilities:

- Welcome and greet guests, members, and visitors professionally.
- Handle front-desk activities and provide information about centre facilities and services.
- Manage guest queries, appointments, registrations, and feedback.
- Coordinate with trainers, therapists, and centre staff to ensure smooth guest experience.
- Handle calls, WhatsApp messages, and routine customer communication.
- Maintain visitor and member records accurately.
- Address guest concerns and coordinate with the relevant team for timely resolution.
- Support daily centre operations and maintain a qualified reception environment.
- Coordinate appointments, schedules, and follow-ups with members.
- Assist in member engagement and retention activities.
- Maintain high standards of hospitality, grooming, and customer service.

📌 Guest Relation Executive (New Delhi)
🏢 NIKOS CONSULTING
📍 New Delhi