Role & responsibilities

- Handle inbound & outbound customer calls.
- Attend cab booking enquiries and assist customers.
- Follow up with leads and convert enquiries into bookings.
- Coordinate with the Operations team for booking confirmation.
- Maintain customer and booking records.
- Resolve customer queries professionally.
- Achieve calling and booking targets.
- Ensure a positive customer experience.

Preferred candidate profile

- 1 - 3 years of experience in Telecalling, B2C Sales, Customer Service.
- Excellent verbal communication skills are mandatory.
- Positive convincing and customer-handling skills.
- Strong follow-up and lead conversion ability.
- Target-oriented and customer-focused approach.

📌 Business Development Executive (New Delhi)
🏢 Wise Travel India
📍 New Delhi