Job Responsibilities

A. Sales & Business Development

- Develop new customers, dealers, traders, feed manufacturers, and bulk buyers for DOC cake.
- Identify current markets, business opportunities, and potential customers across assigned territories.
- Achieve monthly, quarterly, and annual sales targets.
- Maintain a strong customer pipeline and convert business enquiries into confirmed orders.
- Build long-term relationships with existing and prospective customers.

B. Order Booking & Sales Execution

- Receive and process customer enquiries, quotations, and purchase orders.
- Negotiate selling prices, quantities, delivery schedules, and commercial terms within approved authority.
- Coordinate with Production and Dispatch teams to ensure product availability and timely order execution.
- Monitor order status, pending dispatches, cancellations, and customer requirements.
- Ensure all orders are processed according to company policies and approval procedures.

C. Pricing & Profitability

- Monitor market prices, competitor activities, demand, and customer buying trends.
- Recommend selling prices based on market conditions, stock availability, and approved margins.
- Track sales realization, freight costs, discounts, and customer-wise profitability.
- Obtain the required approvals before committing special rates or commercial terms.

D. Customer & Vendor Coordination

- Maintain regular communication with customers regarding availability, quality, pricing, and delivery.
- Resolve customer complaints related to quality, quantity, weighment, and delivery.
- Coordinate with transporters and logistics teams for vehicle placement and delivery schedules.




- Ensure customer feedback is recorded and appropriate corrective action is taken.

E. Payment Recovery & Credit Control

- Monitor customer outstanding balances and payment due dates.
- Coordinate with Accounts for ledger confirmation, payment follow-ups, and reconciliation.
- Ensure sales are made within approved credit limits and payment terms.
- Escalate overdue payments and credit-risk concerns to the reporting manager.
- Avoid unauthorized credit commitments or dispatches against overdue accounts.

F. Sales Reporting & MIS

- Prepare daily sales reports covering enquiries, orders, dispatches, sales realization, and pending orders.
- Maintain customer-wise sales data, market information, and sales forecasts.
- Submit monthly performance reports against assigned targets.
- Track lost business opportunities and recommend corrective actions.
- Maintain accurate records in the company's CRM or designated sales system.

G. Internal Coordination & Compliance

- Coordinate with Production, Quality, Dispatch, Logistics, and Accounts for smooth order execution.
- Ensure that customer orders, rates, discounts, and credit terms are appropriately approved.
- Follow company policies and maintain accurate sales documentation.
- Participate in sales review meetings and implement management instructions.

Key Performance Indicators (KPIs)

- Achievement of monthly and annual sales targets.
- Growth in sales volume and revenue.
- New customer acquisition and customer retention.
- Sales realization and contribution margins.
- Timely payment collection and control of overdue receivables.
- Order execution and customer satisfaction.
- Accuracy and timely submission of sales MIS and forecasts.

Location - Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

📌 Manager DOC (Hyderabad)
🏢 Khandelia Oil And General Mills
📍 Hyderabad