Leading Educational domain Looking For channel Support Officer

Designation :Channel Support Officer (CSO) Delhi

Location: Kalkaji, New Delhi
Experience: 4+ Years
Gender: Female Preferred
Age: 25 to 40
Salary: 4.55.5 LPA CTC

Education:

- B.Com / B.E / B.Tech / B.Sc
- BA graduates are not preferred

Languages:

- English – Read, Write & Speak
- Hindi – Speak & Understand

Preferred Candidate Profile

Candidates with experience in Banking, Back Office, Customer Support, Operations, Coordination, or Backend Support are preferred.

Key Responsibilities

- Handle royalty collection follow-ups, including kit, royalty and other payable amounts.
- Manage accounting activities, outstanding confirmations and reconciliation.
- Coordinate training planning and scheduling.
- Provide software and backend support to LCLs/franchisees.




- Handle LCL queries and provide timely support.
- Manage stock and inventory-related activities.
- Support and manage around 30 LCLs/franchisees.
- Maintain Excel data and perform data reconciliation.
- Coordinate with internal teams and follow up on pending activities.
- Provide backend support for area-level events.
- Support major events such as CIOP, CIUP, Annual Meetings and Prodigies.

Additional Skills

- Good communication and interpersonal skills
- Strong coordination and follow-up skills
- Valuable knowledge of MS Excel and data reconciliation
- Tally knowledge is preferred
- Good documentation and backend support skills

📌 channel Support Officer (New Delhi)
🏢 PlaceNet Consultants
📍 New Delhi