The company is hiring a confident and presentable Customer Relationship Manager to manage showroom customers, handle enquiries and generate sales for premium space-saving furniture, wall beds, sofa beds and smart furniture solutions.
Roles & Responsibilities:
- Welcome and attend walk-in customers at the showroom.
- Explain and demonstrate furniture products and their features.
- Understand customer requirements and suggest suitable products.
- Handle leads received through Google Ads, Meta Ads, WhatsApp and website.
- Make outbound calls and follow up with prospective customers.
- Schedule customer appointments and showroom visits.
- Convert enquiries into confirmed sales orders.
- Maintain customer details and follow-up records in CRM.
- Build good customer relationships and generate referrals.
- Achieve monthly sales and lead-conversion targets.
Required Skills:
- 2–5 years of experience in showroom sales, retail sales, furniture sales, interiors or customer relationship management.
- Excellent communication and convincing skills.
- Good command of Hindi and English.
- Basic computer and WhatsApp Business knowledge.
- Robust customer-handling and sales-closing skills.
- Smart, confident and well-groomed personality.
- Ability to independently manage showroom operations.
- Graduate preferred.
Preferred Industry Experience: Furniture, Modular Kitchen, Home Interiors, Real Estate, Home Decor or Premium Retail.
Salary & Benefits : ₹25,000 – ₹30,000 per month.
- Additional sales performance incentives.
- Product training and growth opportunities.
Interested candidates can apply with their updated CV.