Are you good at conversations, customer engagement and closing sales?
Cosma Fertility is looking for enthusiastic and result-oriented professionals to join our growing sales team. If you enjoy interacting with customers, understanding their needs and converting potential enquiries into sales, this prospect is for you!
About Cosma FertilityCosma Fertility is an IIT Bombay SINE-incubated, DPIIT-recognised women's healthcare startup focused on transforming fertility care through non-hormonal solutions.
We are the creators of FertiGen, a non-hormonal fertility support device. Recognised by Forbes India, the National Startup Awards and as a Top 3 nominee for Prix Galien India, we work with a growing network of 90+ doctors.
What Will You Be Responsible For?
- Handle incoming customer enquiries received through calls, WhatsApp, Instagram, Meta Ads and referrals.
- Understand customer requirements and identify genuine sales opportunities.
- Communicate product information, benefits and the consultation process effectively.
- Engage with interested customers and guide them towards the next step.
- Schedule doctor consultations and coordinate with customers.
- Follow up with potential customers and convert interested leads into paying customers.
- Address customer queries, concerns and objections professionally.
- Maintain customer relationships and drive repeat purchases.
- Update sales activities, follow-ups and conversions in the CRM.
What Makes You a Good Fit?
- Min 6 months of experience in Inside Sales, Telecalling, Customer Relationship Management, Counselling or Lead Conversion.
- Experience in EdTech, Insurance, Banking, Healthcare, D2C or Service Sales is welcome.
- Strong communication and convincing skills.
- Ability to handle customer conversations confidently over calls and WhatsApp.
- Good command of Hindi and conversational English.
- Basic knowledge of CRM tools, Google Sheets and WhatsApp Business.
Freshers with excellent communication, confidence and a strong interest in sales are also welcome to apply.
What We Offer:
- Fixed monthly salary of ₹20,000–₹35,000 based on experience.
- Additional performance-based incentives.