Are you looking to take your career as an insurance skilled to the next levelDo you value exceptional customer service, and do you have a track record of delivering it
Come Join ReSource Pro!
ReSource Pro is seeking an Insurance Account Specialist to process elementary insurance tasks and be responsible for meeting quality, quantity, and time deadlines. This position will be responsible for operating within the clients systems and following established guidelines and procedures. This position will follow ReSource Pro's Information Security policies/guidelines.
In this role, you will
- Respond to customer inquiries via phone/email and complete routine insurance tasks in the Agency Management System
- Support Sr. Specialists and Account Managers by proactively processing service-related issues
- Collaborate with offshore Service Delivery Teams on client work and provide feedback to offshore teams
- Independently operate client and carrier systems and process routine insurance tasks; Document work in client/company database
- Follow established procedures to meet quality SLAs while maintaining security policies/standards
- Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
What You Need to be Successful
- High School Diploma or equivalent
- Current Property and Casualty License required
- Professional customer service and/or processing experience required
- 2+ years insurance experience required (personal lines, commercial lines, life health, etc.)
- Fluent in Microsoft Office products (Word and Excel)
- Process-focus and strong attention-to-detail
- Technological proficiency - ability to learn, utilize, and navigate a variety of client and internal systems
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Insurance Account Specialist (India)
🏢 ReSource Pro
📍 India
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