- Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
- Help generate revenue by driving occupancy and ensuring availability of sellable rooms
- Ensure collection of accounts receivable/outstanding amount from clients/accounts
- Maintain and review monthly sales tracker of accounts and targets
- Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
- Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
- Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
- Ensure quality standards to promote repeat business. Implement and lead current initiatives at property to maintain great guest experience.
- Resolve issues arising between property owners, customers & internal team
- Cross-functional approach through coordination with multiple teams across organization.
Preferred candidate profile
- 7 - 8 years of overall experience in sales & operations
- Min 3-4 years of experience in a people manager capacity
- Experience in Hotel Industry would be an added advantage
📌 Area Revenue Head (Agra)
🏢 OYO
📍 Agra
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