Job Summary

Assistant Facility Manager - Soft Services. Position Overview. Manages non-technical facility services including cleaning, catering, security, landscaping, and waste management to ensure high-quality workplace environments.

Key Responsibilities

- Operations Management Oversee daily soft services delivery (cleaning, catering, reception, security, mail services). Ensure services meet SLAs through regular inspections and performance monitoring.
- Vendor Management Manage soft services contractors and suppliers. Monitor performance against KPIs, conduct service reviews, and coordinate contractor compliance and access.
- Quality & Compliance Conduct service audits and inspections. Ensure compliance with health, safety, and environmental regulations. Implement corrective actions and maintain audit documentation.
- Budget Control Track soft services expenses, review invoices, and identify cost optimization opportunities within delegated authority.
- Stakeholder Relations Serve as primary contact for soft services issues.



Respond to occupant requests and complaints professionally while building positive client relationships.

Qualifications

- Education: Bachelors degree in Facility Management, Business Administration, or related field preferred
- Experience: 2-4 years in facility management with soft services focus. IWFM/IFMA certification advantageous.
- Skills: Proficiency with CAFM/CMMS systems and MS Office. Knowledge of cleaning standards, security operations, and H&S; regulations. Robust organizational, communication, and problem-solving abilities with customer service orientation.

Location

On-site - Manesar, Haryana

Scheduled Weekly Hours

48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Facility Manager - Soft Services (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram