What you'll do

- Adhere to organization processes, policies, and procedures for Service Delivery / Security Operations.
- Provide L2 support for Microsoft 365 workloads (Exchange Online, Defender, Intune, Identity).
- Enhance service levels to build customer trust, improve security posture & achieve high CSAT.
- Perform Exchange Online and M365 Security Reviews.
- Design and implement Microsoft 365 security solutions aligned to best practices.
- Perform Discovery, Analysis, Design, Implementation, Testing and deployment of solutions.
- Troubleshoot and resolve: Mail flow issues, Security incidents (phishing, malware, spoofing), Intune deployment and compliance issues
- Provide Project plans, SOPs, and RCA reports for issues and incidents.
- Work closely with: Security teams, SOC teams, Service delivery teams.
- Conduct client meetings and technical workshops on M365 security solutions.
- Collaborate with pre-sales and consulting

Requirements

- Minimum 4+ years of experience in Microsoft 365 (Exchange Online, Security, Intune, Entra ID) implementation & support.
- Microsoft Certifications such as MS-102, SC-200, MD-102 will be preferred & expected.
- Deep and validated understanding of Microsoft 365 E5.
- Strong understanding of Exchange Online:




- Mail flow, connectors, transport rules
- Anti-spam, anti-phishing policies
- Safe Links, Safe Attachments

- Deep knowledge of Microsoft Defender Security Stack:

- Defender for Office 365
- Threat protection (phishing, malware, spoofing)

- Solid experience in Identity & Access Management (Entra ID / Azure AD):

- Conditional Access
- MFA
- Identity Protection (Risk-based policies)

- Hands-on experience with Endpoint Management (Microsoft Intune):

- Device compliance & configuration policies
- PowerShell script deployment & troubleshooting
- Windows Autopilot, Hybrid/Azure AD Join

- Good understanding of Email Authentication & DNS Security:

- SPF, DKIM, dmarc

- Strong knowledge of Security & Compliance Solutions:

- Data Loss Prevention (DLP)
- Retention policies

- Working knowledge of PowerShell scripting for automation and troubleshooting

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Technical Specialist (Gurugram)
🏢 ValuePoint
📍 Gurugram