Role Overview The Trainer will be responsible for designing, developing, and delivering training programs for sales and retail teams. The role will focus on improving sales effectiveness, customer experience, communication, grooming, product knowledge, and workplace discipline.

The ideal candidate should have experience in training customer-facing teams, developing Standard Operating Procedures (SOPs), identifying skill gaps, and implementing structured learning initiatives that translate into measurable improvements in team performance.

Preferred Skills

Experience training teams in multi-location retail or customer-facing operations.

Familiarity with consultative selling and customer experience improvement practices.

Strong coaching, problem-solving, and stakeholder management skills.

Ability to assess training effectiveness and recommend data-driven improvements.





Comfortable working in a rapid-paced, evolving business environment.

What We’re Looking For

We are looking for a proactive, energetic, and execution-oriented trainer who can work closely with frontline teams, understand real-world operational challenges, and drive tangible improvements in sales capability and customer experience. The candidate should be comfortable conducting both classroom-style and on-the-job training, travelling to different locations, and building scalable training processes as the business grows.

If you think you are a right fit,

Then please drop your CV at [email protected],

Or call (phone hidden)

📌 Training Manager (Kannur)
🏢 Nikshan Group
📍 Kannur