Job Title: IT Consulting/Projects - Systems Administrator II.

Location: IN-Hyderabad

Experience: 2+yrs must

Notice period: Only Immediate -30days required

Package: 5LPA max

: Role purpose

Provide 24×7 first-line monitoring and operational support for cloud-hosted enterprise applications and services. The role owns initial alert response, health validation, incident communication, shift handover, and timely escalation to L2/L3 engineering teams.

Key responsibilities

- Monitor cloud environments, OEM dashboards, CFS services, shared email services, P6/Unifier/CIC, Analytics, and related infrastructure across regions.
- Triage alerts for application availability, pod/container restarts, CrashLoopBackOff conditions, controller/job failures, database connectivity, password rotation, GoldenGate/data-lag conditions, and ETL/load-plan failures.
- Perform initial validation using approved tools, dashboards, logs, runbooks, and basic command-line checks; distinguish planned maintenance/patching activity from actionable incidents.
- Execute scheduled operational checks, including customer application/PVD login validation, ETL and production status checks, DB-account/password-expiry checks, and approved Jenkins jobs.
- Create explicit incident updates with affected customer/environment, region, severity, symptoms, timestamps, initial findings, and actions taken.
- Escalate promptly to the relevant application,



database, infrastructure, Analytics/CIC, or engineering team when issues exceed L1 scope; track follow-up until ownership is confirmed.
- Maintain accurate three-shift handovers covering service health, open incidents, outages, pending actions, maintenance activity, and escalation references.
- Follow documented runbooks, change controls, security processes, and access-management procedures.
- Identify recurring/noisy alerts and contribute observations to improve alert thresholds, suppressions, runbooks, and knowledge articles.

Required qualifications

- Bachelor’s degree in Computer Science, IT, or a related discipline; equivalent practical experience considered.
- 2–4 years of experience in system administration, cloud operations, NOC, application support, or technical support.
- Foundational knowledge of Linux/Unix administration, networking, cloud concepts, and monitoring tools.
- Basic familiarity with SQL/databases, application logs, REST/API errors, and job-scheduling or CI/CD tools.
- Exposure to Kubernetes/containers, Grafana/OEM or comparable monitoring platforms is desirable.
- Strong written communication: able to produce concise, structured operational updates and handovers.
- Ability to work rotational shifts, including nights, weekends, and holidays, as required for 24×7 coverage.

📌 System Administrator (Hyderabad)
🏢 SysTechCorp
📍 Hyderabad