Company: the EleFant

Location: Ahmedabad

Department: Sales & Revenue

Employment Type: Full-time

Experience: 4–8 years, including 2+ years of team management experience

Reporting to: Head of Sales / Revenue Leadership

About the EleFant

At the EleFant, we're changing the way India interacts with toys.

We are an app-based toy and book library that gives children access to a wide variety of toys, books and learning experiences through convenient memberships, with doorstep delivery and exchanges.

Featured on Shark Tank India, the EleFant is building a new way for families to discover, play and learn without the burden of constantly buying new toys.

As we scale across India, we are looking for energetic, target-driven sales leaders who can build winning teams and drive consistent revenue growth.

About the Role

We are looking for a Sales Team Lead who can take complete ownership of the day-to-day performance of our inside-sales team.

This is a hands-on leadership role. You will be responsible for driving membership sales, improving conversions, coaching sales executives and ensuring that no potential customer is lost due to poor follow-ups or execution.

We are looking for someone who can turn targets into daily action plans and motivate the team to consistently exceed expectations.

Your success will be measured by how well your team sells, not by how many reports you prepare.

Key Responsibilities

1. Sales Target Achievement

- Own daily, weekly and monthly sales targets for the assigned team.
- Break monthly targets into clear executive-wise and daily targets.
- Monitor sales throughout the day and take immediate corrective actions when performance is below expectations.
- Drive strong closures through structured follow-ups and objection handling.
- Maintain a healthy pipeline of high-intent leads.
- Ensure consistent achievement of revenue and conversion targets.

2. Team Management & Leadership

- Manage and motivate a team of inside-sales executives.
- Conduct daily sales huddles, performance reviews and coaching sessions.
- Create accountability for calls, talk time, follow-ups, conversions and closures.
- Identify low-performing executives and develop improvement plans.
- Support executives in difficult customer conversations and high-value closures.
- Build a high-energy, competitive and cooperative sales culture.
- Ensure discipline,



attendance and productive utilization of working hours.

3. Lead Management & Conversion

- Ensure timely contact with every assigned lead.
- Monitor lead allocation, response times and follow-up effectiveness.
- Closely track high-intent customers, payment-pending leads and abandoned checkouts.
- Improve conversions from leads generated through Meta, Google, WhatsApp, referrals and other channels.
- Ensure proper use of CRM and accurate lead-status updates.
- Prevent lead leakage and improve recovery of lost or inactive opportunities.
- Personally intervene in important or difficult closures when required.

4. Sales Coaching & Training

- Review sales calls regularly to identify gaps in customer conversations.
- Train executives on product knowledge, sales pitches, objection handling and closing techniques.
- Conduct role-plays and practical coaching sessions.
- Improve sales scripts based on actual customer objections.
- Help executives sell membership value rather than depend only on discounts.
- Build strong current-hire onboarding and ramp-up processes.

5. Sales Performance & Reporting

- Maintain clear visibility of team performance against targets.
- Track individual conversion rates, call volumes, talk time and follow-up productivity.
- Review lead ageing and identify reasons for lost opportunities.
- Provide daily performance updates with specific improvement actions.
- Maintain accurate sales forecasts and expected closures.
- Highlight issues early and recommend solutions.

We expect insights and action, not just numbers. 6. Customer Experience & Cross-Functional Coordination

- Ensure customers receive clear and accurate information about memberships, pricing and services.
- Work closely with Customer Support to resolve pre-sales objections and escalations.
- Coordinate with Operations on service availability and fulfilment commitments.
- Share customer feedback and market insights with Marketing and Product teams.




- Ensure ethical sales practices and avoid misleading commitments.

Required Skills & Experience

- 4–8 years of inside-sales, telesales or direct consumer-sales experience.
- Minimum 2 years of experience managing a sales team.
- Proven track record of achieving demanding sales targets.
- Experience in B2C subscriptions, edtech, consumer internet, membership businesses or similar industries preferred.
- Strong understanding of sales funnels, lead management and conversion optimization.
- Hands-on experience with CRM systems, dialers and WhatsApp-based sales.
- Excellent communication, negotiation and objection-handling skills.
- Ability to motivate teams and manage performance pressure.
- Strong analytical skills and comfort working with numbers.
- Fluency in Hindi and English; additional regional languages are an advantage.

Who Will Be a Great Fit? We are looking for someone who:

- Enjoys being on the sales floor and driving closures.
- Takes ownership of targets without waiting for instructions.
- Knows how to coach people rather than simply push them.
- Can identify exactly why sales are falling and what needs to change.
- Believes in speed, discipline and consistent follow-ups.
- Is comfortable working in a fast-growing startup.
- Has the hunger to build and lead a high-performing sales team.

Who May Not Be the Right Fit?

- Someone who primarily prepares MIS reports without driving closures.
- Someone who blames poor performance only on lead quality.
- Someone who relies on discounts instead of selling value.
- Someone uncomfortable handling difficult customer conversations.
- Someone who needs constant monitoring to deliver results.
- Someone who manages people but cannot demonstrate strong sales capability personally.

Why Join the EleFant?

- Join a growing consumer brand changing the way families experience play.
- Work in a fast-paced, high-ownership environment.
- Take responsibility for building and leading a strong sales team.
- Get opportunities to grow into larger sales and revenue leadership roles.
- Be part of a company with ambitious expansion plans and meaningful long-term opportunities.

If you love sales, enjoy building teams and believe targets are meant to be achieved, not just discussed, we'd love to hear from you.

the EleFant | Discover. Play. Return. Repeat.

📌 Sales Team Lead (Ahmedabad)
🏢 the EleFant
📍 Ahmedabad