Company Description Alphaaa Academy is an education-focused organization committed to helping learners achieve robust academic outcomes and build confidence in their abilities. The academy offers structured programs, guided instruction, and regular assessments designed to support students at various levels. Emphasizing personal attention and a supportive environment, Alphaaa Academy works closely with families to understand individual learning needs.

Team members collaborate to improve teaching methods and student services, creating an atmosphere that values growth, integrity, and consistent performance.

Role Description This is a full-time, on-site role for a Sales and Customer Enquiry Executive based in Jhansi. The executive will handle incoming inquiries from students and parents, provide clear information about courses, fees, schedules, and admission procedures, and guide prospects through the enrollment process. Daily responsibilities include managing phone calls, walk-in queries, and online leads; maintaining accurate records of interactions; and following up with prospective students to convert inquiries into admissions.

The role also involves coordinating with academic staff to address specific student needs, preparing basic reports on inquiry trends and admissions, and contributing ideas to improve customer experience and outreach activities.



The executive is expected to maintain professional communication, represent the academy positively, and support front-desk and administrative tasks as needed.

Qualifications

- Strong interpersonal and communication skills, with the ability to explain academic programs clearly to students and parents.
- Customer service and sales aptitude, including experience handling inquiries, follow-ups, and basic lead conversion.
- Proficiency in using phones, email, and basic computer applications (such as MS Office and spreadsheets) for maintaining records.
- Good organizational and time-management skills, with attention to detail in documentation and reporting.
- Comfort working in an on-site, student-facing environment, with a professional and approachable demeanor.
- Ability to work collaboratively with teaching and administrative staff to resolve issues and support admissions processes.
- Fluency in local language(s) and good command of English for spoken and written communication.
- Minimum of a higher secondary diploma; a bachelor’s degree in any discipline, especially in business, commerce, or education, is preferred.
- Prior experience in education counseling, front-office operations, or sales roles is an advantage but not mandatory.

📌 Sales And Customer Enquiry Executive (Jhansi)
🏢 Alphaaa Academy
📍 Jhansi