Company Description JadeCaps is an AI-first property management and monetization platform transforming the short-term rental landscape across India and Southeast Asia. By combining dynamic pricing, calendar synchronization, AI chatbots, and owner dashboards, JadeCaps helps property owners maximize earnings while ensuring high-quality guest experiences. The company currently supports 500+ owners across India, Indonesia, Thailand, and Dubai, delivering higher occupancy, optimized pricing, and streamlined operations.

Its ecosystem includes StayJade for luxury, experiential stays, RedOlive for premium mid- to long-term serviced apartments, and Jade PMS, an AI-powered operating system for scalable short-term rental management. JadeCaps focuses on standardizing the fragmented STR industry by bridging technology with hospitality to create better returns for owners and memorable stays for guests.

Role Description The Property Operations Associate is a full-time, on-site role based in Bengaluru South, responsible for overseeing day-to-day operations across assigned properties. This position ensures that guest check-ins, check-outs, cleaning schedules, and maintenance requests are coordinated efficiently and completed to quality standards. The associate will liaise with guests, vendors, and internal teams to resolve operational issues, manage inventories, and support smooth property turnaround for new bookings.





The role includes monitoring property performance, documenting on-ground issues, and providing feedback to improve processes, guest satisfaction, and operational consistency.

The Property Operations

Associate will also support implementation of JadeCaps’ technology tools on-site and uphold company policies, safety guidelines, and brand standards.

Qualifications

- Strong operations skills, including process coordination, on-ground execution, and basic familiarity with property or hospitality operations.
- Excellent interpersonal and communication skills to interact with guests, vendors, and internal teams in a clear, respectful, and professional manner.
- Analytical skills to track property performance, identify operational bottlenecks, and suggest data-informed improvements.
- Customer service orientation with the ability to handle guest queries, manage escalations, and ensure a positive on-site experience.
- Comfort with using mobile apps and basic digital tools for scheduling, reporting, and coordination.
- Ability to work in office in Bengaluru South, with flexibility for weekend or holiday shifts as required by property operations.
- Prior experience in hospitality, real estate operations, facilities management, or a related field is preferred.
- Relevant education such as a diploma or degree in hospitality, business, or operations management is an advantage.

📌 Property Operations Associate - Bangalore (Bengaluru)
🏢 JadeCaps
📍 Bengaluru