We are looking for an experienced Project Manager to lead complex RPO delivery for IT and GCC hiring portfolios in Bangalore. The ideal candidate will be a robust people manager who can manage multiple teams and portfolios, work effectively with challenging clients, and use data and metrics to drive delivery decisions.
Key Responsibilities
- Lead, coach and manage a team of approximately 10-15 recruitment professionals.
- Manage multiple teams and portfolios simultaneously while maintaining delivery quality and stakeholder confidence.
- Work effectively in a fast-paced, complex environment with challenging client requirements and changing priorities.
- Own delivery governance across assigned RPO portfolios, including planning, progress reviews,
risk management and escalations.
- Build strong relationships with senior client and internal stakeholders; provide clear updates and practical solutions.
- Use data and recruitment metrics to monitor performance, identify gaps and drive continuous improvement.
- Track and review SLAs, KPIs, dashboards, productivity, quality and other delivery measures.
- Support workforce planning,
team allocation and delivery prioritization across IT and GCC hiring requirements.
- Ensure a strong candidate and client experience while meeting agreed delivery commitments.
Required Experience and Skills
- Prior RPO experience is mandatory, with a clear understanding of RPO delivery models and dynamics.
- Experience managing teams of 10-15 people and the capability to lead multiple teams at the same time.
- Prior experience supporting GCC hiring and technology recruitment.
- Strong people-management skills, including coaching, performance management and team development.
- Proven experience handling multiple client portfolios in a fast-paced recruitment environment.
- Excellent stakeholder-management and communication skills.
- Highly data-oriented, with strong knowledge of recruitment data, KPIs, SLAs, dashboards and metrics.
- Ability to work through ambiguity, manage escalations and solve problems in a structured manner.
- Maturity, ownership and confidence in working with demanding or challenging clients.
- Strong planning, prioritization and decision-making skills.