Job Summary

Manage PPMC operations, including medical appointment scheduling, diagnostic centre coordination, medical report follow-ups, quality checks, and customer query resolution.

Key Responsibilities

- Schedule appointments and update Show/No-Show status.
- Coordinate appointment rescheduling with advisors.
- Follow up with diagnostic centers for medical reports.
- Perform quality checks and upload medical reports.
- Handle customer/partner queries and grievances.
- Coordinate with internal teams and ensure TAT adherence.
- Assist HNI customers during medical check-ups, when required.

Candidate Profile

- Graduate/Postgraduate with atelast 1 year of experience.
- Insurance, TPA, or Healthcare experience preferred.
- Basic knowledge of Life Insurance operations and MS Office.
- Valuable communication, coordination, and follow-up skills.

Key Skills: PPMC | Medical Operations | Appointment Scheduling | Insurance Operations | Diagnostic Centre Coordination | Report Management | MS Office

📌 Operations Executive (Bengaluru)
🏢 Visit Health
📍 Bengaluru