Company Description Hyve Sports is India’s first online customization portal for activewear, recognized by IIM Ahmedabad and Kerala Startup Mission for its innovation in sports business. The company is driven by a team of passionate professionals who view sports as a powerful medium to bring people together. Hyve values freedom of expression and believes sports enable individuals to express themselves authentically.

Founded by graduates from IIM, IIT, and NIFT, Hyve aims to build a sports brand that India can be proud of. The culture emphasizes creativity, collaboration, and a robust commitment to quality and customer experience.

Role Description The Key Account Management Specialist is a full-time, on-site role based in Trivandrum. The specialist will manage and nurture key customer accounts, ensuring high levels of satisfaction and retention through regular communication and problem-solving. Day-to-day responsibilities include understanding client needs, coordinating customized activewear solutions, monitoring order status, and resolving service issues in a timely manner.

The role involves developing account plans, identifying opportunities for upselling and cross-selling, and working closely with internal teams such as production, design,



and logistics to deliver seamless customer experiences. The specialist will also analyze account performance, prepare reports, and provide insights to support strategic decision-making and long-term key account growth.

Qualifications

- Candidates should possess strong Account Management and Key Account Management skills to handle high-value clients effectively.
- Candidates should possess Key Account Development and Customer Service skills to grow relationships and ensure excellent client support.
- Candidates should possess solid Analytical Skills to interpret data, track account performance, and support strategic initiatives.
- Candidates should possess effective communication and interpersonal skills to collaborate with clients and cross-functional teams.
- Candidates should possess organizational and time-management abilities to handle multiple accounts and priorities efficiently.
- Experience in sportswear, e-commerce, or related industries is beneficial; prior exposure to B2B or corporate account handling is an advantage.
- A bachelor’s degree in business, management, marketing, or a related field is preferred

📌 Key Account Management Specialist (Thiruvananthapuram)
🏢 Hyve
📍 Thiruvananthapuram