Job Summary The Logistics Coordinator will oversee telecom hardware movement, optical transceivers and patch cord tracking, site dispatching, RMA management, and warehouse inventory control across regional depots.
Key Responsibilities
- Hardware Tracking & Delivery: Monitor equipment arrival, transit, and delivery to guarantee hardware is in office prior to planned migration dates.
- RMA & Staging: Coordinate Return Merchandise Authorization (RMA) requests, handle faulty hardware returns, and manage staging for site-swap equipment.
- Depot Inventory Management: Maintain real-time stock levels for transceivers, attenuators, and cabling across regional depots.
- Logistics Coordination: Partner with third-party logistics (3PL) providers and field dispatch teams to ensure timely deliveries.
Core Competencies & Requirements
- Supply Chain Experience: Proven background in telecom hardware supply chain management, reverse logistics, warehouse inventory, and dispatch operations.
- Technical Hardware Knowledge: Familiarity with Cisco Part Numbers (PIDs), line cards, power supplies, fiber patch cords, and optical transceivers (10G/40G/100G/400G).