Primary Responsibility: To support the export sales generation in international customer, coordination of documentation, order processing, and market development in specified country for ceramic tiles and related products
Reporting to: Export Manager
Required Skills: Good written and verbal English communication, Basic computer knowledge (MS Excel, Email, ERP – if any), Understanding of international customer handling (training provided), Strong follow-up and coordination skills, Willingness to learn export procedures, Detail-oriented and organized, Professional and polite communication style
Key Result Areas
Internal: Assist in handling international inquiries from overseas buyers and distributors Prepare and share product details, catalogues, quotations, and price lists Coordinate with senior export managers for negotiations and follow-ups Maintain communication with customers through email, calls and video calls Identify new overseas buyers through online platforms and trade portals Also they have to travel international customer visit and convert sales
External:
Support preparation of export orders, order confirmations and entry in CRM. Coordinate with Operation teams for order execution. Ensure timely communication with customers regarding dispatch schedules. follow up regarding sample process. Prepare basic export sales MIS and follow-up reports Update seniors with daily/weekly progress
Evaluation Criteria:
Internal: Every Month and Every Quarter will evaluation of number of container sales as per target and also check number of customer repeated order
External: Customer feedback and customer satisfaction level
Primary Internal Interactions: Sales and Operation Dept
Education Qualification: Any Graduate (BBA, BCom, BA, BSc preferred)
Work Experience: Fresher/Entry-level candidate, Semi Experienced
Working Hours: 9.30 AM- 6.00 PM
Location: Rajkot
Compensation & Benefits:
Fixed salary + performance-based incentive Training in export documentation and procedures Growth opportunities in export sales & international business
📌 Export Sales Executive (Rajkot)
🏢 CREATAS INTERNATIONAL
📍 Rajkot
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