Job Title: Customer Support Executive

Department: Customer Support / Operations

Location: Vaishali Nagar, Jaipur, Rajasthan

Job Type: Full time | Work From Office

Experience: 0–2 Years (Freshers can apply)

About the CompanyVeyonta Systems Private Limited is a technology-driven company providing GPS tracking, vehicle tracking, and fleet management solutions. We focus on delivering smart, reliable, and efficient technology solutions to our customers.

Job OverviewWe are looking for a responsible and customer-focused Customer Support Executive to handle customer queries, provide technical assistance, resolve complaints, and ensure customer satisfaction. The ideal candidate should have good communication skills, a positive attitude, and a willingness to learn.

Roles & Responsibilities

1. Handle incoming customer calls, emails, and WhatsApp queries professionally.
2. Assist customers with GPS tracking devices, software, and vehicle tracking systems.
3. Resolve customer complaints and provide appropriate solutions within the required time.
4. Guide customers regarding product features, installation, and basic troubleshooting.
5. Coordinate with technical and operations teams to resolve customer issues.
6. Maintain customer records, feedback, complaints, and support details.
7.



Follow up with customers to ensure their issues have been resolved.
8. Provide regular updates to customers regarding their queries and service requests.
9. Maintain a professional relationship with existing customers.
10. Ensure a high level of customer satisfaction and service quality.

Required Skills & Qualifications
- Good verbal and written communication skills.
- Basic computer knowledge (MS Excel, Word, Email).
- Good listening and problem-solving abilities.
- Customer-handling and interpersonal skills.
- Ability to manage multiple customer queries.
- Positive attitude and willingness to learn.
- Basic technical knowledge is an added advantage.

Educational QualificationGraduate in any stream. Candidates with a technical or computer-related background will be preferred. Working DaysMonday to Saturday.

What We Offer

- Professional working environment.
- Learning and growth opportunities.
- Opportunity to work with GPS and fleet management technology.
- Supportive team environment.

Interested candidates can share their updated resumes at:

[email protected]

Company: Veyonta Systems Private Limited

Location: Jaipur, Rajasthan, India

📌 Customer Support Executive (Jaipur)
🏢 veyonta Track
📍 Jaipur