Client Servicing Executive (Gurugram)

Client Servicing Executive (Gurugram)

02 Nov
|
Scalite Partners
|
Gurugram

02 Nov

Scalite Partners

Gurugram

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? WeWork, Two Horizon Center, Gurugram (work from office)

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Scalite Partners is a lean team of marketing and growth leaders working closely with high-potential brands at their scaling stage. We currently work with ??+ ??????? ?????? across D2C, consumer, and emerging categories, and have collectively driven ₹???+ ?? ?? ??????? ??????.

We don't operate like a traditional agency. We act as ????????? ??-???????? ?? ??????, partnering with founders and leadership teams to manage end-to-end growth: performance marketing, funnel strategy, conversion optimisation, and long-term scalability.

Our ambition: by the end of 2027, build a team of ?? ????????? ??? ???????? ???????, ???????? ??? ?????? ??? ???????????? ₹???+ ?? of positive business impact annually.

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We're looking for a Client Servicing Executive who knows how to look after clients and their brands, especially on the creative side. You'll be the ???? ????? ?? ??????? ??? ??? ??????: the person they trust to understand their business, shape the creative work, and make sure it gets delivered well and on time.

This role sits where ?????? ?????????, ????????, ?????? ?????, ?????????? ????????? ??? ??????????? meet. It's a great fit if you've worked in an agency, can write well, get excited about good creative, and understand enough about performance marketing to have a smart conversation about results.

???? ???'?? ??

?????? ?????????

- Be the day-to-day point of contact for a set of brands: calls, updates, approvals and follow-ups
- Understand each brand's goals, audience and tone, and turn client asks into clear briefs for our teams
- Run weekly and monthly reviews,



share reports, and explain what's working and what we'll change next
- Keep timelines on track, manage expectations, and handle feedback calmly and professionally
- Build long-term relationships that lead to renewals and bigger scopes of work

???????? ??? ???????
- Own the creative direction of your brands: campaign ideas, content calendars and creative briefs
- Write copy for social posts, ads, captions, scripts and campaign concepts
- Review creatives before they go to the client and make sure they're on-brand and on-brief

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- Plan and manage social media for your brands across Instagram, LinkedIn and other relevant platforms
- Plan influencer campaigns: shortlist creators, brief them, coordinate content and track results

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- Work with our performance team on ad creatives, messaging and campaign plans
- Read campaign numbers (spends, CTR, CPC, ROAS, leads) well enough to spot trends and explain them to clients

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??????? & ?????????

- ?????????-?????: you roll up your sleeves, stay on top of deliverables, and drive outcomes
- ??????-?????: you genuinely care about your brands, think ahead of the client, and are comfortable having honest conversations
- ????-?????: you're quick to pick up new tools for content,



reporting and project management, including AI tools
- ???? ?????????: you take responsibility for client happiness and creative quality without needing to be chased
- ???????? ???????: you're curious and keep sharpening your skills in creative, social and performance marketing

?????? & ??????????
- ?????? ????????? ?? ?? ??????: managing clients from onboarding to reviews and retention
- ???????? ????? ??????????: campaign ideas, content plans, briefs and feedback on design and video
- ???????? ???????: strong copywriting across social posts, ad copy, captions, scripts and concepts. Good written and spoken English is a must
- ?????? ????? ?????????: hands-on experience planning and running social for brands
- ?????????? ?????????: planning and running campaigns, from finding creators to tracking results
- ??????????? ????????? ??????: a high-level understanding of Meta and Google Ads, key metrics and the funnel
- ????????? ??? ??????????: clean, straightforward reports, presented confidently to founders and leadership teams
- ??????????: 2–4 years in client servicing, account management or brand management, ideally at an agency working with D2C or consumer brands

??? ???? ??
- ?????? ?????? ?? ???????? & ?????????? ?????: see how brand strategy is shaped end to end
- ????-?????? ???? ???????????: a collaborative, fast-paced office culture at WeWork, Cyber City
- ???? ???????? & ???? ????????: work across multiple brands, categories and channels
- ???? ????????? & ???????: clear ownership of your brands' relationships and results, with rewards linked to real client outcomes

📌 Client Servicing Executive (Gurugram)
🏢 Scalite Partners
📍 Gurugram

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