- Business Strategy &
- Growth

- Develop and implement business plans to increase revenue and profitability
- Identify new market opportunities (weddings, corporate events, tourism, etc.)
- Set sales targets and growth strategies

2. Revenue &
- Financial Management

- Monitor budgets, P&L;, and overall financial performance
- Ensure revenue targets are achieved across departments (rooms, F&B;, events)
- Control costs and optimize operational efficiency

3. Sales &
- Marketing Oversight

- Lead sales teams for room bookings, weddings, and B2B partnerships
- Approve marketing campaigns, branding, and promotions
- Build solid client and vendor relationships

4.

Operations

Management

- Oversee daily operations of hotel/resort (front office, housekeeping, F&B;, etc.)
- Ensure smooth functioning and service delivery
- Maintain quality standards and SOPs

5. Team Leadership &




- HR Coordination

- Manage department heads and senior staff
- Drive team performance and productivity
- Coordinate with HR for hiring, training, and appraisals

6.

Customer

Experience &

- Satisfaction

- Ensure high guest satisfaction and service excellence
- Handle VIP clients and critical issues/escalations
- Maintain brand reputation

7. Vendor &
- Stakeholder Management

- Negotiate with vendors, suppliers, and partners
- Maintain relationships with corporate clients and event planners

8. Compliance &
- Risk Management

- Ensure legal, safety, and hospitality compliance standards
- Manage risks and handle crisis situations effectively

-

📌 Business Head (Nashik)
🏢 Touchwood World
📍 Nashik