Azure and infrastructure operations

- Operate, maintain and improve Microsoft Azure infrastructure services and on-premises Windows and Linux server platforms.
- Administer Azure Virtual Machines, availability zones and sets, virtual networks, storage, load balancing and supporting platform services.
- Perform sizing, configuration, patching, upgrades, lifecycle management and decommissioning across hybrid infrastructure.
- Monitor availability, capacity, performance and platform health; take preventive action before service quality is affected.
- Plan and execute infrastructure migrations, modernisation activities and technical service improvements.

Hybrid cloud and connectivity

- Engineer and support Azure virtual networks, subnets, routing, private connectivity, network security groups and hybrid connectivity.
- Support VPN and ExpressRoute services and troubleshoot connectivity between Azure, on-premises environments and business sites.
- Maintain DNS, DHCP, name resolution and related core infrastructure services.
- Work with network and security specialists to ensure secure and resilient communication across the hybrid environment.
- Contribute to landing zones, hub-and-spoke designs and standard patterns for scalable Azure delivery.

Identity and access

- Administer Active Directory, Microsoft Entra ID, group policies and hybrid identity services.
- Maintain Microsoft Entra Connect and support identity synchronisation, authentication and access-related troubleshooting.
- Implement role-based access control, Privileged Identity Management and least-privilege administration.
- Support single sign-on, multifactor authentication, Conditional Access and access-governance requirements.
- Ensure privileged access and infrastructure changes are approved, traceable and regularly reviewed.

Security, compliance and resilience

- Apply security baselines, operating-system hardening, encryption, endpoint protection and vulnerability remediation.
- Monitor relevant security alerts, platform logs and configuration risks and support incident investigation and remediation.
- Maintain certificates and key infrastructure controls in accordance with approved standards.
- Provide audit evidence and correct identified control or compliance gaps.
- Partner with Information Security to embed security-by-design in infrastructure solutions and changes.

Backup, recovery and continuity

- Configure and maintain Azure and on-premises backup, retention and recovery services.
- Perform scheduled restore tests and document evidence that systems and data are recoverable.
- Implement and maintain disaster-recovery arrangements for critical infrastructure services.
- Maintain recovery procedures, dependencies, ownership and operational runbooks.
- Support business-continuity and disaster-recovery exercises and close identified improvement actions.

Storage, virtualisation and platform services
- Operate Azure storage services and on-premises SAN,



NAS and file services.
- Monitor storage capacity, performance, growth and availability and recommend preventive improvements.
- Administer permissions, quotas and secure access to infrastructure-managed storage services.
- Support VMware, Hyper-V or comparable virtualisation platforms where used by Piab.
- Maintain physical-server firmware, storage, clustering and hardware lifecycle activities where applicable.

Monitoring, incidents and service management

- Use Azure Monitor, PRTG, system logs and other approved tools to provide proactive monitoring and actionable alerting.
- Own and resolve Azure and infrastructure incidents, service requests, problems and changes in the IT service management platform.
- Perform root-cause analysis for recurring incidents and drive corrective and preventive actions through to closure.
- Coordinate technical escalations with Microsoft, service providers and technology vendors.
- Ensure changes include risk assessment, testing, rollback planning, stakeholder communication and post-change validation.

Automation, governance and cost optimisation

- Automate repeatable infrastructure tasks using PowerShell, Bicep, Terraform, Azure automation or approved equivalent tooling.
- Improve consistency through infrastructure-as-code, standard templates, policy and configuration validation.
- Monitor Azure consumption, identify unused or underutilised resources and recommend right-sizing or scaling actions.
- Maintain tagging, ownership and governance controls that support cost transparency and lifecycle management.
- Prepare evidence-based cost, capacity and optimisation recommendations for IT Operations leadership.

Documentation and collaboration

- Maintain current architecture diagrams, inventories, configuration records, runbooks, support procedures and recovery documentation.
- Ensure operational handovers include ownership, monitoring, support model, dependencies and acceptance criteria.
- Work effectively with Service Desk, Security, network, application and business teams across countries and time zones.
- Share knowledge, support technical development across IT Operations and provide clear guidance to colleagues.
- Challenge service providers constructively and maintain clear accountability for delivery, quality and follow-up.

Required experience and skills

- Proven hands-on experience operating Microsoft Azure and hybrid infrastructure in a business-critical environment.
- Strong practical experience with Azure Virtual Machines, networking, storage, security, monitoring, backup and recovery.




- Experience administering Windows Server and working knowledge of Linux server environments.
- Practical knowledge of Active Directory, Microsoft Entra ID, hybrid identity, RBAC, PIM, MFA and Conditional Access.
- Experience with Azure virtual networks, VPN, ExpressRoute, DNS, routing, network security groups and load balancing.
- Experience with virtualisation, enterprise storage, backup and disaster-recovery technologies.
- Ability to diagnose complex platform, performance, connectivity and authentication issues methodically.
- Experience with ITIL-aligned incident, problem, change, request and configuration-management processes.
- Clear professional English and the ability to collaborate across countries, cultures, suppliers and time zones.

Preferred qualifications

- Bachelor's degree in information technology, computer science, engineering or equivalent practical experience.
- Microsoft Azure certifications such as AZ-104, AZ-305 or AZ-700; AZ-900 is considered foundational.
- Experience with PowerShell, Bicep, Terraform, ARM templates or other infrastructure-as-code approaches.
- Experience with Azure landing zones, Azure Policy, Defender for Cloud, cost management and hybrid-cloud governance.
- Relevant VMware, Windows Server, Linux, backup, security or ITIL certifications.

Accountability and decision expectations

- Take end-to-end ownership of assigned Azure and infrastructure work, including follow-up, communication and documented closure.
- Escalate material availability, security, capacity, cost and supplier risks early, with evidence and a recommended action.
- Do not implement production changes without required approval, testing and rollback readiness.
- Balance reliability, security, performance, cost and speed using Piab standards and approved governance.

- Act as a trusted technical partner while maintaining transparent global standards and documented exceptions.

Success measures

- Stable, secure and well-performing Azure and on-premises infrastructure services.
- Reduced incident recurrence and restoration time through monitoring, root-cause analysis and preventive improvement.
- Backup, restore and disaster-recovery controls are tested, documented and evidenced.
- Infrastructure patches, vulnerabilities and security findings are handled within agreed priorities.
- Azure resources are appropriately governed, tagged, right-sized and cost-transparent.
- Changes and migrations are delivered safely with complete documentation and operational handover.
- Architecture diagrams, inventories, configuration records and runbooks remain accurate and current.

Key interfaces

- Head of IT Operations and the Global IT Operations team.
- Information Security, Service Desk, Network, EUC and application teams.
- Piab business sites and technical stakeholders.
- Microsoft, managed-service providers and infrastructure technology partners.

📌 Azure Cloud & Infrastructure Engineer (Pune)
🏢 Piab Group
📍 Pune