02 Nov
|
Aeren LPO
|
Chandigarh
02 Nov
Aeren LPO
Chandigarh
: Associate Director – eDiscovery & Managed Review (DB/DR, Project Delivery & P&L;)
Company: Aeren IT Solutions Pvt. Ltd. (Aeren LPO)
Location: Chandigarh – IT Park
Work Mode: Work from Office
Experience: 17+ Years
Qualification: LLB / BA LLB (Mandatory)
Role Overview
We are looking for an experienced Associate Director to lead and scale eDiscovery, Managed Review, Data Breach (DB) and Data Review (DR) operations. The role will have end-to-end ownership of project delivery, global client engagements, operational performance, revenue, and P&L;, ensuring quality, profitability, and business growth.
Key Responsibilities
Project & Delivery Management: Lead large-scale eDiscovery, Managed Review, Data Breach, Privacy Incident Response, litigation support, and regulatory review projects for global clients, ensuring delivery within agreed SLAs, timelines, and quality standards.
P&L; Ownership: Drive revenue growth, project profitability, budgeting, cost optimization, resource utilization, and overall financial performance of the assigned business vertical.
Operational Leadership: Manage and scale large delivery teams, including Review Managers, Project Managers, and Team Leaders, ensuring productivity, accountability, and operational excellence.
Client Management: Manage global client relationships, governance reviews, escalations, service delivery commitments, client retention, and business expansion opportunities.
Technology & Automation: Drive effective utilization of Relativity, Canopy, TAR, analytics, and AI-enabled review workflows to improve efficiency, accuracy, productivity,
and cost-effectiveness.
Process & Quality Management: Establish robust review methodologies, quality control frameworks, performance dashboards, and standardized operating processes.
Business Growth: Partner with leadership and business development teams for current client acquisition, solution design, revenue expansion, and strategic growth initiatives.
Candidate Requirements
17+ years of experience in eDiscovery, Managed Review, Data Breach Review, Privacy Incident Response, or Litigation Support operations.
Proven experience in Associate Director / Director-level operational leadership, managing large-scale global delivery environments.
Strong expertise in Relativity, TAR, analytics, review workflows, and AI-driven process automation.
Demonstrated experience in end-to-end project delivery, client management, SLA/KPI governance, and P&L; ownership.
Strong understanding of budgeting, revenue management, cost control, workforce planning, and profitability.
Experience managing large teams and delivering complex, high-volume, time-sensitive projects for international clients.
Excellent leadership, stakeholder management, commercial acumen, and business development capabilities.
Educational Qualification
LLB / BA LLB mandatory.
LLM or certifications in Project Management, Cyber Law, Data Privacy, or eDiscovery will be an added advantage.
- Key Performance Expectations: End-to-end project delivery, DB/DR business growth, revenue and P&L; performance, project profitability, client satisfaction, SLA compliance, quality, and resource utilization.
📌 Associate Director Project Management (Chandigarh)
🏢 Aeren LPO
📍 Chandigarh