Experience: 7 to 8 years in consumable, tablet tooling & OEM industry
Key Skills & Responsibilities:
- Robust technical knowledge of pharmaceutical machinery, tooling, tablet tooling etc.
- Ability to understand user requirements and convert leads into orders by preparing technical scopes and quotations
- Conduct customer visits for inspection of machines related to retrofitting and upgradation
- Provide effective solutions to resolve customer issues and requirements
- Collaborate with cross-functional teams including production, planning, and service to ensure seamless execution of projects
- Prepare and deliver product presentations and technical demonstrations to clients
- Maintain detailed documentation of customer interactions, machine evaluations, and service reports
- Stay updated with industry trends and technological advancements in pharma machinery
- Support the sales team with technical inputs during client negotiations and proposal development
- Ensure compliance with regulatory standards and internal quality protocols during machine upgrades and installations
- Train junior staff or technicians on machinery handling and troubleshooting techniques